At Zoryvalentix, we are committed to respecting your privacy and safeguarding your personal data. This policy explains what information we collect, how it is used, and the choices you have regarding your data, all in line with South African legal requirements.

Information We Collect

We only collect information that is necessary to provide you with our services. Your privacy and security are our priorities at every step.

• Personal details such as your name, contact information, and address are collected when you interact with our website forms or subscribe to updates.
• Usage data including device information, IP address, browser type, and site activity is collected to enhance your online experience and for analytics.
• Cookies and similar technologies are used to remember preferences, customize content, and analyze how our website is used to improve functionality.
• If you contact us directly, we may keep records of our communications for quality assurance and support purposes.

How We Use Data

We use your information responsibly to improve our services and keep you informed, strictly within the bounds of South African law.

• To provide, maintain, and enhance our website functionality and digital services based on your needs and feedback.
• To understand website trends and analyze user behavior in order to deliver relevant content and services.
• To communicate important updates, promotional offers, or service-related news, only if you have opted in to receive them.
• To protect the security and integrity of our website, systems, and users through proactive monitoring and measures.

Legal Basis for Processing

We process your personal information in strict accordance with South African data protection laws, primarily POPIA.

Your data is processed based on your consent, the performance of a contract, our legal obligations, or our legitimate business interests, as allowed under the Protection of Personal Information Act (POPIA).

Sharing Your Information

We respect your privacy and only share personal information when necessary for service provision or legal reasons.

• With trusted service providers who support our website operations, under strict confidentiality and data protection agreements.
• When legally required, for example in response to law enforcement or government requests consistent with applicable laws.
• In connection with a business transfer, such as a merger or acquisition, we will notify you before your data is affected.

Data Security

We implement technical, organizational, and procedural safeguards to protect your personal data. These include secure servers, encryption, access controls, and regular system audits. Despite our efforts, no system can be completely secure, so we encourage you to use strong passwords and stay vigilant.

Your Rights

You have important rights regarding your personal information under South African law.

• The right to access and obtain copies of your personal data held by us, subject to verification and applicable rules.
• The right to request corrections or updates to your personal information to ensure it remains accurate and complete.
• The right to request deletion of your data when it is no longer needed or if you withdraw your consent, where applicable.
• The right to object to processing or to opt out of marketing communications by contacting us directly.

Cookies and Tracking

Our website uses cookies and similar technologies to personalize your experience, remember preferences, and gather analytics data. You can adjust your browser settings to refuse cookies, but this may impact certain website functions.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please get in touch. We are here to help and address your concerns promptly.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal obligations. Significant updates will be posted here before they take effect.